Question 1

What does IntakeTrace do?

Accepted Answer

IntakeTrace helps repair and service businesses capture a customer, item condition, identifiers, notes, and photos in a phone-friendly intake record. The customer can review and acknowledge the handoff before work begins.

Question 2

What is the pricing right now?

Accepted Answer

This first slice is in private testing on the existing Polsia URL. There is no checkout or production payment enabled, and final public dollar amounts are not published in this testing boundary. See the pricing page for the current product posture.

Question 3

How do I get started?

Accepted Answer

Create an account, verify your email when prompted, and set up your workspace with your business details. From there you can create an intake template and start private records.

Question 4

Who is IntakeTrace for?

Accepted Answer

It is designed for repair shops, bike and powersports teams, jewelry and watch repair, electronics service, and other hands-on businesses where an item changes hands before work begins.

Question 5

Is a customer acknowledgment a legal signature?

Accepted Answer

No. An acknowledgment helps make the intake handoff visible, but it is not legal advice, a legal signature service, a warranty, or a substitute for policies your business needs to follow.

Question 6

What does private testing mean?

Accepted Answer

The current Polsia URL is being used to test the core workflow privately. External integrations, production payments, advertising, outreach, and external charges are not part of this slice.